[Resolved]  Amazon India — No pickup or refund since 1 month

I purchased a Ride-on electric bike from Amazon. I received it on 23rd Feb 2022 and as some of the functions were not working I requested for a return on 25th/26th Feb 2022. The pickup guy came but said this item will be picked up by a Truck as the item is big. Since then no one contacted me nor came for the pickup. I have contacted costumer care through Chat and Call 6-7 times but every time they say it will be done in 3 days. Till today, no pickup was done and I didn’t get my refund of Rs. 12, 590/.

It has been a month since I raised a return request and I didn’t get any solution from Amazon customer care.!! The order number is : 7574705