Amazon India — no use and use less response

Address:

bangalore, 560043

hello hope/shame less team,

Please wake up fast.

I have order on 9th august baremoda men's polo t shirt black maroon grey and yellow combo pack
Tracking id[protected] you have given promise day of delivery on 16th one week you took time from dehil to bangalore
Through own logistics i. E ats and it is also one o[censored]seless logistics in india on 14th i got message your shipment is out for delivery
And with in one hour it got updated as delivered status as self collected by ranjith but physically i have not received.
On same day i called to amazon customer support please check your field exective delivered the shipment some ware
Please check with him and come back no response i have followed up 3 to 4 times on same day which is no use till now.

Cs esc team response :

1st time : due to technical issue it got updates as delivered but your shipment is at destination it will delivered next day which is not happened.
2nd time : your case is under investigation before 16 it will be delivered which is not happened.
3rd time : due to high aging your shipment life cycle no of days is getting increased that's why we marked as delivered.

What a useless response given by useless team with well trained not body is there to take of the customer can some one remove your feathers and look in to this i have already paid for this order.

Regards
Ranjith
[protected]