Amazon India — Non delivery And non response

Address:	Muzaffarnagar, Uttar Pradesh, 251001
Website:	Amazon india

My prepaid order no[protected] was not delivered.false msg generated that delivery could not be done because nobody was there at address to recieve it.i completely deny this and told anazon executives about this and everytime i was assured tht
The courier will be delivered in time and finally they blocked my number and now i cannot contact themon phone or chat.no reply of mails.its just one sided affair since i already paid for it..kindly help