Amazon India — non delivery of my order for oneplus 6 phone

Address:

Mohali, Punjab, 160055

I purchased a one plus phone online and also to get the preferential services the prime membership. But i regret to write that the delivery was not made on time as promised. Despite my contacting your customer care and the amazon delivery at chandigarh, i was not able to get the required help. The services at amazon delivery at chandigarh was empathetic. The concerned person did not pick up my calls deliberately. I had to remain in my house for the full day on account of this delivery as i was alone in my house. Resultantly, i left with no other alternative to cancel my order as well as prime membership. Very upset and disappointed with the service from amazon the world renowned company. Hope the necessary steps would be initiated in this regard.