Amazon India — Non delivery of order in time and at doorstep.

Address:	Bangalore, Karnataka, 560055
Website:	www.amazon.in

My order ID is #[protected]. The seller is Prakashan Sansthaan purchase date of the item is[protected] and the delivery date was within 29th December 2015-6th January 2016. the item was received in my place i.e., Ghy on 9th January, 2016 but i have not received the item yet. after several phone calls, the seller asked me to contact a courier service named 'SHREE MARUTI COURIERS' and that too yestarday in the evening.. When i contacted at the number, the concerned person told that i have to go to their office to collect my parcel. they can't deliver the item at my doorstep and they also told that they can't deliver the item at my doorstep though i live within the same city as of the courier service office and i have received so many products at my doorstep earlier from Amazon. Kindly look into the matter. Thanking you in anticipation. My mail ID is antriksha.[protected]@gmail.com