I placed an order on Amazon on 14 September 2026, Order No.[protected], for a total amount of ₹764.00, which was fully paid through Amazon Pay Balance.
The shipment tracking ID is[protected]. The order has not been delivered. Amazon’s tracking page is showing “Potential delivery issue” and states that the package may have been affected by an issue during transit. Amazon also stated that an update would be provided by 23 September 2026.
Despite payment being completed, the product has not been delivered. I request the company to investigate the shipment, locate the package and arrange delivery of the originally ordered product without requiring me to place a new order or pay any additional amount.
I have contacted/attempted to resolve the matter through Amazon, but the issue remains unresolved. I am therefore registering this complaint through the consumer grievance portal.
I request appropriate intervention and direction to Amazon to resolve the delivery issue at the earliest and provide a written explanation regarding the delay/transit issue.
Order No.:[protected]
Tracking ID:[protected]
Order Date:[protected]
Amount Paid: ₹764.00
Payment: Amazon Pay Balance
Delivery City: Srinagar, Jammu & Kashmir – 190006 Was this information helpful? | 
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