Amazon India — Non delivery recorded as attempted delivery

Chennai outskirts, Oragadam. We ordered a small refrigerator which was to come on 10 September.
Till afternoon it showed delivery was going to be made. Then I get a call from a deliveryman to say he can only deliver 2-3 days later because it is 'very far'.
This is unprofessional and when we insisted he was very rude.
We called up redressal cell and was told it would be delivered today definitely. However sometime later a recorded Amazon message said delivery 'failed' and it was rescheduled for 24-48 hours later.
The Pin Code alone tracking doesnot work in a big country like India. Delivery man must chk address and do any verifications well before delivery time.
Unprofessional behaviour.
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