[Resolved]  Amazon India — Not delivered and cannot cancel the order

Address:	560067
Website:	amazon.in

Placed an order and not delivery on promised time, and the extended time, following up from 1week every day, and promises will deliver it as soon as possible. Item still not received. Since it is an EMI purchase bank will charge me interest if I cancel the order. Contacted amazon regarding the same there response is "it is mentioned in the terms and conditions"
I am trapped. and amazon is not helping in anyway,
My other order never got delivered, amazon says "maybe courier lost it" and refunded the money, wasted 2weeks waiting.
Another order they charged me more than the printed MRP.
Amazon used to be better before,
I think it is time to go back to stores and help the small scale merchants who wants their customer to come back.