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I was ordered an item named Boat Airdopes 621 on 12 Oct 2021. Also, I was set up a return pickup scheduled for 14 Oct 2021. My item get picked up by the delivery person on 16 Oct 2021. Also before returning the item I submitted my correct ban details for my refund. On 16 Oct 2021, my refund has been initiated as per the message I got on amazon and as per the customer care support team, they told me that my refund will be initiated back in 5 working days. When these days got passed I again make the call to the help center and again they told me to wait for a few days more and I will get my refund on 26 Oct 2021 but the same issue happened and I don't get my refund. Hence I moved to the bank 4 times already but every time the bank manager told me the same as they don't have any information related to my refund. It already a month passed away but still, I did not get my refund.
The order number is[protected]. My item is worth Rs. 1999.0. The refund reference number provided by the amazon executive is[protected].
Also, my bank details which I provided and also confirm by amazon customer care is Account Number:- [protected], IFSC CODE:- SBIN0017601.
Please look into this and help me to get my refund.
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