[Resolved] Amazon India — Not getting refund amount | |||||
I ordered a asus mobile, after delivery on second day i raised request for return but amazon didn't collect that mobile, then I send it to the address from it came to me as customer care told me to do this, I'm attaching here proof of all these, It has delivered to center before 8 days, but still I'm waiting for my refund amount, My account also closed so I cannot able to talk to customer care properly, they not replying on mails also, please find attached copy of courier recipt and copy of my return tracking ID, I returned the mobile box as it is, I didn't even open it.thanks Was this information helpful? | |||||
Feb 12, 2016 Complaint marked as Resolved Hi,
Yes, It is correct that amazon has issued my refund amount on 1st feb 2016 but this is still not credited into my bank account, I sent so many mails to the amazon's customer care but still they are not replying on that, My around 18000 INR is with them from around 25 days, I asked them to give me any reference number if they credited, If not please credit the amount as soon as possible,
Thanks,
Aman Amazon India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
if the mobile the mobile delivered with box as it was, then where is the issue on refundong the amount with my courier charges
![]()
![]()
Reply
Hi,
Yes, It is correct that amazon has issued my refund amount on 1st feb 2016 but this is still not credited into my bank account, I sent so many mails to the amazon's customer care but still they are not replying on that, My around 18000 INR is with them from around 25 days, I asked them to give me any reference number if they credited, If not please credit the amount as soon as possible,
Thanks,
Aman
Yes, It is correct that amazon has issued my refund amount on 1st feb 2016 but this is still not credited into my bank account, I sent so many mails to the amazon's customer care but still they are not replying on that, My around 18000 INR is with them from around 25 days, I asked them to give me any reference number if they credited, If not please credit the amount as soon as possible,
Thanks,
Aman
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
19939
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information