Amazon India — not refunded my money

Address:India

Hello,
I had ordered an item from amazon of which i had paid via amazon upi and after cancellation i didn't get my refund back. And on the second part the customer care numbers which are provided by amazon.in are not accurate, you can't get any help regarding your refunds.
They don't entertain the refunding customers. I tried contacting their helpline numbers and didn't get any help from them. Then i also visited thier chat section there too i didn't get any help. It tooked half and hour and there also no customer care executive attended my query.
Seems like they just trying to fool innocent people by this policy they are looting people's fund. By not returning them back to the customers after the cancellation.

[protected]
[protected]
[protected]
[protected]

All the above numbers are of no use. Only computerized activities were there. No manual executive talks there.

It's a request to you that please help me in clearing my query regarding my refund of 999 inr.

Looking forward to hear from you.
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Same problem to me. I have paid the amount online and ordered things for Rs. 2053 vide Order No.[protected] on 9th August 2020 in Amazon.in. As per the Tracking ID[protected], the items reached Chennai on 17th August 2020 and left Chennai to Pondicherry ( my place) on 21st August 2020 at 2.00 A.M.. But Till 5th September, 2020 I did not received my package. I do not know what happened to my parcel after it had been left Chennai. i tried to report it to Amazon by different ways. But NO RESPONSE from Amazon. Then I returned my package and ask for refund. They say that money will be refunded after the receipt of package. I do no t know where is my package. Whether it had been lost on the way or The Amazon Company is now on the way of Looting customers's money by tricking like this. No response and NO CUSTOMER CARE now a days in Amazon. I do not know what happened to my money. Swollowed ????????

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