Amazon India — Not returning money

Address:	560055
Website:	amazon.in

I requested for return of product that Ordered on Oct 26, 2015 (order no[protected]) .Return request was approved on Oct 31, 2015 but they told to self ship the product to the seller FRENCHD and they told that they will refund the bag cost and also postal charge too. I accepted and I had sent the product to FRENCHD through India Post.Today is Nov 19 till now I didn't receive any mail from Amazon regarding refund.I checked with Tracking ID of INDIA POST and my product was delivered and I had sent all the details to Amazon . I called to customer service for more than 10 times no one is giving the solution. I had filed A TO Z GUARNTEE claim too.I had a bad experience that one man called from FRENCHXD- the seller of the product and he is shouting at me for more than 2 minutes over a phone call for filing this A to Z claim. I don't think that my money will be refunded.All are cheating me.