Amazon India — Not taking action by by Amazon after purchasing product from Amazon

I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It is highly surprising to that neither Milton nor Amazon is resolving this issue for claiming Quality assurance for this product immensely but product has got defected in just 6 month period. Please note that warranty is for one year and thereafter one year extended warranty.

Details of the purchase is attached herewith for reference. Kindly do needful in the matter

An early action under advice is highly appreciated.

Thanks and regards,
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Amazon India customer support has been notified about the posted complaint.
Oct 19, 2021
Updated by licniti
Amazon has replied alleging taking no action against the seller showing inability. How Amazon can give liberty to their sellers/Manufacturers to deceive and mislead the customer. Ultimately seller is registered by Amazon on website who claim immensely about quality assurance but after sale service Through Amazon, Milton is showing disinterest attitude to resolve the grievances. Just see the enclose images and imagine the quality of Milton product delivered through Amazon. Why seller should not be blocklisted for not fulfilling the terms and conditions and inferior quality of Milton product delivered?

I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint and colour of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same.

Amazon has also replied me through mail to Contact seller / manufacturer but Milton is not showing any interest to resolve the issue. It is also a concern for CUSTOMER THAT how Amazon can not take action for the seller registered with them and cheating with customer and defying all conditions mentioned on Amazon website. Images of the worst product of MILTON is attaching here with. Every can just see and observe the product of MILTON.

Milton is only louding a lot on AMAZON with quality assurance but It is really really bad experience to buy MILTON product on Amazon. It has just completed 06 months and all users can imagine colour and paint of GAS stove three burner is coming out and Milton is not resolving the issue. Really it is having bad experience. If issue is unresolved I would move in consumer forum. It is a Matter of serious concern for customer that how Amazon can not taking any action against their registered Sellers/manufactured who immensely claiming quality assurance on Amazon website and now deceiving and misleading with customer.

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