Address: | 201301 | Website: | Amazon.in |
This is to report that my request for a replacement for oneplus x mobile was handled with pure amateurity. I receive my product on the 25th and requested for a replacement on the 25th. Product was collected on 26th in morning.
No where the concept of a refund was discussed. I had very clearly mentioned for a replacement and the customer service representative had requested for a replacement not refund. Even then i was kept in black and the amount was refunded to my account.
I got the phone in a good deal during sale. What i have gone through is cheating which i dont expect from amazon.
My request is simple as it can be i want a replacemnt for the oneplus x i had ordered. I am aware that the amount has been refunded. Its not my problem, i did everything right. Find a way out and give a replacement. Was this information helpful? |
Post your Comment