[Resolved]  Amazon India — online product not received even after payment done

Address:

3-3-33, bhagambeer, Hyderabad, Andhra Pradesh, 500072

Hi,

I ordered a product from amazon and made online payment while ordered. After couple of days i received mail that product has been successfully. But the thing is before or after delivery of the product i didn't even get a single or or information about the product. When i contacted amazon customer care the way of their response is not good. They simply say that they have delivered the product successfully to the given address. But i enquired about the same but it didn't delivered. I even asked to proof to whom they have delivered it but amazon customer care failed to respond nd resolve issue and simply says they cannot do anything on this. Then whome should i contact for this and what about my payment which has been done initially while ordering the product. Being a reputed online service company amazon, this is a very pathetic experience i am facing now.

I wanted to raise compliant here due to irresponsible behaviour of amazon customer care service. I request you to kindly check and do the needful.

Regards,
Sandeep.