Amazon India — order #[protected]

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.amazon.com

Hi amazon team,
I am a frequent buyer from amazon indian as i have ordered an item (Order #[protected] on 26 feb 2018 and it was scheduled to deliver
By today (01 march 2018). I received a notification about deliverable item as well as amazon agent's details (Mr. Pankaj baba, mob:+91-[protected]) to make
Further inquiry so i did, in turns i found his mobile put on switch off mode. Though i kept on reaching on provided contacts in hope of connectivity
But did not get succeed and suddenly boom!!! I received notification describing "we could not deliver your order as we could not contact you"

So i retried making contact to amazon agent after 10th attempt unwillingly he picked my call up as i asked him why he put invalid reason
Of non deliver order. He rudely answered that nothing was coming into his mind so he did. Gosh how come it could acceptable on earth.
He came up with some other lame nonsense reasons which i am escaping for now.

Though i requested him as it will be festive day tomorrow it would be highly appreciated if he could reach at my place but in turns he kept his cell
Phone on off again. I tried contacting him again and again as he did not appear on the place where he promised to come.

I reattempted to call him once his cell was live mode again after 4 hrs he talked very rudely as if he is the boss of amazon and suggested me "if you want
To make complain against me go ahead and do it now i don't care anybody".

As i trust amazon brand but we have some examples been provided on daily basis but this one was utterly bitter experience.
Which definitely let amazon existing as well as new customer to think twice to spent his hard earn money buying any sort of order in future

It occurred with me today and i am very firm it would be repeated again in future too if amazon will not going to take any action regarding this kind of irresponsible agent.

Request you to please do the needful
Thanks
Durgesh
Address:delhi ncr, ghizore, sector-53
Pin-201301