Amazon India — Order details ordered on 31 october 2016 order#[protected]

Address:560075
Website:www.amazon.in/gp/css/summary/edit.html?orderID=404-8431177-6160361&ie=UTF

I have placed the Karcher K 3 Car with vario power & car kit from amazon india for RS 11999/-
Order Details Ordered on 31 October 2016 Order#[protected]
they took more than 30days to ship the product later i have returned it because the market price of that product was reduced from what i have made the price to amazon.

after returning the product no respence another 20days over i have called amazon and ask them why my money is not refunded.with my call they said it will take 6 to 7 working days.

after 10days i called again they were asking my bank statement to raise the complaint.

it's been 3 months i am unable to collect the money from amazon i have called more than 100 times they all ways say wait 24/48hr our back end team will respond.

i am really fedup with amazon and still my money is not refunded.

3months they are holding my money.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Dec 12, 2016
Updated by Suman Mallela
they were asking my personal bank statement screen short but they are not ready to share the transaction number of refund made, amazon is cheating the customers i really wanted to file a case against amazon because they are not doing good in india the customer care center is useless no knowledge no training how to resolve the customer issues i was asking them who is going to take the responsibility every one says i will followup but they never do followup amazon is cheating the customers by holding money for months and if customer is not noticed they are looting the money like this we can't imagine the number of customers who simply believed that they will refund but really they never do they just keep the money with them.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19939
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information