Amazon India — Order has been canceled without contacting us

Address:

between lane 5 and 6 , khushal nagar sec-A , badalalpur, lamahi

Order has been canceled with out contacting us.
We also called the delivery boy he is not answering the call.
We called customer care they told we can not help you please order it again.
Also they are not answering why it has been canceled.
no one is listening and there no opting to inform any higher authority in amazon about this issue .
order id: Order#[protected]
product description : ASUS VivoBook 14 (2020), 14.0-inch (35.56 cms) FHD Intel Core i5-1035G1 10th Gen, Laptop (8GB/1TB HDD + 256GB SSD/Office 2019/Windows 10/2GB NVIDIA MX130 Graphics/Silver/1.6 kg), X415JF-EB522TS