Amazon India — Order not delivered even after 10 days of expected date

Address:411033
Website:amazon.in

I have gone through a high delay in delivery of products purchased from Amazon. Purchased quite a lot of items on 2nd Oct 2016, some were expected to be delivered on 7th, and 8th of Oct, but not yet delivered (16th Oct). Unfortunately, the brand (Amazon) I was trusting the most has become nothing in short span. I have requested a return for the products which have long passed the expected-date-of-delivery. Further, one of the product (Yepme Jacket for women "White-Blue") that I purchased came wrong (Yepme Jacket for men "Grey-orange"), which I am even more dissatisfied with. The customer care representatives keep calming us down by giving assurances, which even after taking follow-up's for four days product is not received. Thus, I would like to share my experience to people who are planning to purchase products online (specially from Amazon), be careful, and if you are strict on your timeline, please avoid purchasing the products online.
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Amazon India customer support has been notified about the posted complaint.
Oct 16, 2016
Updated by CharuVashisht
I have gone through a high delay in delivery of products purchased from Amazon. Purchased quite a lot of items on 2nd Oct 2016, some were expected to be delivered on 7th, and 8th of Oct, but not yet delivered (16th Oct). Unfortunately, the brand (Amazon) I was trusting the most has become nothing in short span. I have requested a return for the products which have long passed the expected-date-of-delivery. Further, one of the product (Yepme Jacket for women "White-Blue") that I purchased came wrong (Yepme Jacket for men "Grey-orange"), which I am even more dissatisfied with. The customer care representatives keep calming us down by giving assurances, which even after taking follow-up's for four days product is not received. The messages that I received for two of my products saying "Delivered" are not yet delivered after 10 days of expected-date-of-delivery. Thus, I would like to share my experience to people who are planning to purchase products online (specially from Amazon), be careful, and if you are strict on your timeline, please avoid purchasing the products online.
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