Amazon India — Order not received even after 3 weeks of time and unethical behaviour from amazon customer care

Oct 15, 2016

Updated by Dinesh Sivasamy Hi my order# is[protected] booked on 3rd Oct and I haven't received my product yet, also the Amazon app is showing very improper status as customer requested for delay in delivery. Also the customer care service is the worst part in Amazon, I tried contacting them for more than 10 times and they don't have any solution other than asking me to wait for 24 more Hrs. Also one time the executive asked me to cancel the order and he cuts the call. "Amazon you lost our faith on you". Now they have changed the stauts to customer not available but hey haven't even tried contacting me. And when I tried contacting the delivery guy's n number he told me he is not the right person and asked me to check with custom care again. This is not why we come to Amazon. We can get our things from anywhere. Ur losing your valuable customers because of this cheap attitude towards your customers. in other mail from customer care he has accepted it's fault from their courier.