Amazon India — Order was delivered but not received

Address:New Delhi, Delhi, 110064
Website:www.amazon.in

Hi,

I have ordered a product with the order #[protected]
The status changed to delivered but it was not delivered to me neither at my home.
Below is the status lines for the product:
"delivered 18-jun-16
Package was handed directly to customer
The delivery receipt was signed by rajeev maurya"

But that is not possible as on that i was not at home and working full day at my office in noida (Can prove it as well because in office we have to biometric login authentications which log in and out time of a employee with the fingerprints)

I complaint about it to amazon but they are not ready to hear me and just kept on giving me reply that it was delivered.

I asked them to show me the proof the signature of mine but they refused.
They are just fooling people i had paid 1745 in advance with the trust that they will deliver the product but they just stolen my product.

Please help me
Contact me if any other information required.
Rajeev maurya: [protected]
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