Amazon India — Ordered and received items are completely different

Address:	New Delhi, Delhi, 110091
Website:	amazon

I have ordered a combo offer from amazon in which
I have to get a usb charger a power plug and
Earphones of rs 258.But when i received the order, the usb and the power plug was ok but the earphones were completely different.I talked to customer support and tell every thing.Firstly he said we don't have this kind of offer then i said don't worry it is saved in my order history, then he said what u got is the same u ordered, then he was saying the earphones u are asking are too expensive but i said it is in the offer, he denied me.He was trying to manipulate me actually and after a long conversation he said we can do one thing we cancel your order and give u the money excluding delivery charge.I don, t want the money i want my actual order. As the whole purpose of my order is only the headphones mentioned in it.
Please help me i m feeling cheated.
Date of order[protected]
In voice no.25594
Received on[protected]