Amazon India — party wear long frock

Address:

Unnao, Uttar Pradesh

Amazon india — worst courier service
Me me. Rajiv singh on nov 01 2017
I ordered a frock on 23th october on amazon and guarantied delivery date was on 30th october but delivery was not done for a reason "held for payment". But i did not get any call or message from the courier boy. Amazon customer service told me to place a new order from a new account, so i did. But again same problem with the new order. I am facing these problems for 5 days. Still i did not get any perfect solution from amazon customer service. They are just repeating "you will receive your order soon". I don't know when will the 'soon' come. Give me a correct solution. I live shukla ganj unnao and my phone no.[protected] pls help me. Thank you...