Amazon India — Pathetic customer services

Address:	110028
Website:	Amazon.in

I want to share something with you all. It's my pathetic experience of shopping on Amazon. On 25th August I ordered Moto G4+ on their website. And on 30th I got a call from delivery person for delivering the phone I asked him to wait for 10 mins but he left. I'm called him Amazon again n again but it didn't work and I left my phone with my cousin without even notificing me. Than the device I get was too bad 1 ear of the earpiece was not working a took my phone to Motorola service center they rectify the issue but created major issue that is camera didn't turn on after their checkup. I called Amazon the agent who picked my call too rude and denied to transfer the call to supervisor and they said for replacement first we want permission from Moto next day I called Moto they have done smart check and agreed for replacement. Next day my phone needs too be picked up the guy called me I'm coming but didn't come and automatically reschedule my appointment without any notification and they did the same thing next day also. Also Amazon always promised me to call back which is never fulfilled. Than on 3rd day he came to pick it up and on 9 September I received I new phone after few hours I find the same headset issue in this. I request all of you to spread this so that Moto and Amazon will get how much they have bothered me and you should also think twice before putting your trust and money on these companies which don't know abc of customer services.