Amazon India — Product cancelled after confirmation

Address:	Gwalior, Madhya Pradesh, 474003
Website:	www.amazon.in

I order a phone called Moto G Turbo(white) on 27th of march. After ordering i got confirmed email but it didn't show the expected day of delivery. so i waited for 3-4 days but after this my product got cancel without my information.
This thing is not expected from amazon india. Due to this delay i had to pay extra 1000Rs because deal is gone, that was a loss, shopping with amazon.