| Address: | 500013 | | Website: | www.amazon.in |
This is in regards to amazon prepaid order no.[protected] for himalaya herbals babycare gift pack, which was placed on 3rd october 2016 through amazon prime.
The product was suppose to get delivered on 13/10/2016 with the amazon agent contact no. [protected].
At 2:28pm on 13/10/2016 i received a sms from amazon that the product got delivered. On calling the agent there was no response. The multiple calls went unanswered.
On calling amazon customer care they didn't provide any solution and said that i have to wait for another 3 business days for them to look into the matter.
When i called them again today first their agents refused to provide any support and said that cannot transfer to supervisor making the conversation difficult. On calling them for more than times they transferred the call to supervisor and no solution was given.
Since its a prepaid order how can someone update the order status as delivered directly to customer when actually it wasn't. Its a total case of fraud. I am suffering as my money i with them and have not received the product.
Amazon should not play with customers money and trust and strict action should be taken for such unethical and irresponsible behavior of amazon Was this information helpful? | 
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