Amazon India — Product dispatched but not received... Amazon don't know anything

Address:	Gurgaon, Haryana, 122001
Website:	www.amazon.in

Look how amazon india exactly work on the prepaid order... I order 1 fiction -5 auto biography on 31st march. Received one from kolkata and rest coming from chennai... Amazon india itself don't know where is the parcel and people taking care of customer are saying now we won't be able to deliver your parcel take your money back. Deepika (Escalation manager) from bangalore amazon india assuming and presuming might be my parcel is lost or stolen and ram (Escalation manager from central india says wait for more 7 days for the product till 21 april 2017... Today its 18th day... I'm not the person who lives on mars or jupiter how can this much delay... Today again i called to amazon the person picked the call says again assuming that u don't want money coz you ordered in great sale time... I told him no brother see my history i ordered before as well how can ppl sitting in organisation like amazon work on assumption and presumption... Now its high time amazon.in you have to put your foot into customer shoe...!!!
Dnt expect such work from amazon.in