[Resolved]  Amazon India — Product is not delivered as its delivery date past and till today I dont got package

Address:

382130

Respected sir/mam,
I am divyang dave from mandal, ahmedabad, gujarat. I have ordered one webcam from amazon on date: 28/11/16 and paid via netbanking and it should deliver to my address on 9/12/16 but till today it didn't.

Meanwhile i was daily tracking my package and on 6/12/16, i found the package is gone wrong way and i also inform to amazon customer care but they said your package is delivered on time.

After that i track it on 9/12/16 but still it shows same place so i called customer care and tell to provide proper location or status for my delivery but they didn't and they also stick with your package will deliver before 6pm.

After 6 i called them that package is yet not deliver so customer care representative person named "abhimanyu" spoke with me in rude manner and said your package will not deliver in next 3 days too..

So, please help me in it...