[Resolved]  Amazon India — product not delivered and not allowing cancellation

I had ordered a product from amazon on 27 september 2018. Expected delivery date was 4th october. They didnt deliver it and changed the delivery date to 15 october without my consent. Again they failed to fulfill the promise and changed
The delivery date to october28-nov 6. Since the day i ordered i have been seeing the status as preparing for despatch. Now its more than a month. I paid the money using my credity card. Now they are not delivering the product and not even allowing me to cancel the product

Order #[protected]