Amazon India — Product not delivered and they sent it back without my confirmation

Address:	411001
Website:	www.amazon.in

I placed an order of Moto g4 plus (32 gb) from amazon.in on date 5 October 2016, Order #:[protected]big billion sale) form seller "Gabbardeals ", when the delivery boy came for delivery on 16th of Oct i was not present at the given address(because of my tight schedule) i told delivery boy to deliver the product again, after that delivery boy never came to deliver the product to me and he sent the shipment back to the seller without taking confirmation form me. I spoke to their customer support team three time but none of them can resolve my issue and now they are asking me to order it again. The cost of product was 13499 at the time when i order it and now it's price is 14999. Now i seek your help please solve the issue as soon as possible.