A Nikon P600 Camera order was placed on 26 Jan 15, was to be delivered by 31 Jan 15. The courier agency sent updates as address not found and addressee not available which is all lie as the location is bang on busiest roads of Delhi and I was at home all the time.
Now the company is just assuring to get back every time after repeated call and numerous customer service requests.This is a clear case of harassment. EVERYTIME YOU HAVE TO EXPLAIN THE ISSUE IN DETAIL TO EVERYONE. The chat transcipt is appended below :-
10:25 AM IST Fatima(Amazon): Hello, my name is Fatima. How may I help you today?10:25 AM IST Ajay Kumar: pls tell the status for orderOrder #[protected]-[protected]:26 AM IST Ajay Kumar: pls chk recent history of communication with amazon on this10:26 AM IST Fatima(Amazon): Sure, t hank you for the order number. I
see that we are discussing about your order for " Nikon Coolpix P600
16.1MP Point and Shoot Camera (Black) with 60x Optical Zoom, Camera
Case". Am I correct?10:27 AM IST Ajay Kumar: yes10:27 AM IST Fatima(Amazon): Thank you for confirming.Ajay, I see that we have requested you to wait till Monday for the delivery of this package. 10:27 AM IST Ajay Kumar: I recd a mail asking for feedback on seller10:28 AM IST Ajay Kumar: by amazon10:28
AM IST Fatima(Amazon): Please hold on it, you may keep it safely, once
you receive it please give the feedback as per your usage and concern.10:28 AM IST Ajay Kumar: ok10:29 AM IST Fatima(Amazon): I would like to express my gratitude for the patience you've displayed so far.Your understanding is greatly appreciated in this matter.10:30 AM IST Ajay Kumar: so that means u can't help on this issue as of now10:30 AM IST Fatima(Amazon): Sure, I'll be glad to help you today.10:31 AM IST Ajay Kumar: same old maxim...anyway thanks10:31
AM IST Fatima(Amazon): As the far as package delivery is concerned we
have already requested you to give us time till Monday. Apart from this, Could you please explain the issue in detail?
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