Amazon India — Product was not delivered as promised

Address:

Hasanparthy Warangal 506001

Hi Amazon India, my order was promised to be one day delivery but it was not delivered as promised and the delivery agent asked me to come and collect the package at evening 6 pm which is relatively 10kms far from the delivery location and I don't have any option other than go and collect the package because it was a very urgent delivery, I went to the location which delivery agent asked me to come and here comes the twist after reaching the location when I called delivery agent he didn't picked any of my calls and simply ignoring my calls and after certain time he put his mobile on airplane mode so I waited there lonely for 3hours which is till 9pm and I have to go to the local Amazon hub which is 30kms away from the location yet I go there has collected my package at night 10pm so Amazon delivery agent ruined my entire day and made me wait 3hours there and I has to travell total of 50kms at that evening time with my own petrol expenses and he didn't even apologized to me