Amazon India — Provided defective Motorola G4 plus

Address:	560055
Website:	Www.amazon.in

I've bought a MOTOROLA G4 PLUS mobile from Amazon India. The delivered product was defective as the proximity sensor was not working. On asking for refund/replacement I was asked to get a service denial certificate from the service centre which the service centre people refused to give stating that they would provide service. It has been in the service centre for the past month and the replacement window has already lapsed. When I questioned Amazon they said they cannot help in anyway and have replied that I can proceed with complaining. I request prompt action to be taken against them. All this hiatus has cost me my mental peace. I have wasted 13000 rupees trusting in amazon and they have broken my trust.