Amazon India — Purchase of one huawei landline model cell phone (ets5623) -

We have purchased one huawei land line model cell phone ets 5623 to be used for my 80 years old mother.
Model ets[protected] yip43tnan7ca045.
Imei [protected]
S/n rwwac[protected]
Cmiit id 2009cp0134.

The above telephone works with the help of sim card used in the cell phones and the telephone instrument will be appear as landline telephone. After insertion of a sim it shows a message :

"file : stack_adaptation. Cline : 907 assert (Enqueue failed)"

The phone was purchased before 2 months but we are unable to use it because of the above error.

Kindly guide us and rectify the above error to use the above instrucment.

Thanking you,

Yours
M umapathi
[protected] // [protected].
My son mr u visagan - [protected].