Amazon India — quality of camera is not satisfactory to adequacy level & wrong colour ordered by converting on amazon mobile app

Address:

Damoh Naka, jabalpur, Jabalpur, Madhya Pradesh, 482001

I have purchased the above subject mobile from amazon vide order no[protected] which delivered today.

I placed the order for blue colour but not able to understand how it converts in black which has been delivered on 30.06.2019. My other concern is that performance of camera quality is not upto the level of adequacy.

Although, i contacted amazon customer care representative who rudely replied me that you have to approach manufacture for quality purpose which is not expected to get response from amazon.

Secondly customer care representative bluntely denied to hear about my other grievance of colour prefered. I clearly told her that i ordered for blue set but how it converts black is beyond my comprehendion. So far i used to hear on the social site that different colour has been provided by the customer service provider which also happened to me.

It is therefore requested to return the above mobile and arrange to offer me another mobile set of different model.

Thanks & regards

Rakesh kumar
Mob no [protected]