Amazon India — received defective 1 plus 5 worth rs 25000

Address:

Pune, Maharashtra, 411014

Ordered a refurbished 1plus5 and it was not working.All I could see was blank white screen.
After multiple attempts of contacting customer care, they gave me option of replacement from the same vendor, I do not want same phone from the same vendor after this incident. I want my money back or a new phone, I am ready to pay the gap.