Amazon India — Received defective mobiles moto g4+

Address:Gurgaon, Haryana, 122001
Website:www.amazon.in

I placed order for two Moto G 4+ mobiles, black colour vide Amazon Order No.[protected] Dtd[protected] and received the same on[protected].Both pieces seems to be refurnished and got hanged time and again.Batteries got hot and warning sign appeared .Within 3hours I contacted Amazon Cus Care.No solution.I have no option except to complain in Consumer Forum against Amazon if my payment of Rs 30000 is not returned urgently.Please reply.I want to return the defective and refurnished products and wants my money back.
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Amazon India customer support has been notified about the posted complaint.
Oct 01, 2016
Updated by iasamitgaur
I think no one should order any product through this fraud and cheat company.They advertise to return the product and agree for cash back but infact they dont do so.Cust Care is for brain washing.They politely deny and smartly cheat this nation.It is really very shocking .
Oct 01, 2016
Updated by iasamitgaur
I ordered for two mobiles through amazon.Received defective pieces both.Batteries got heated up.Warning sign appeared showing abnormal bsttery condition .Contacted Cust Care number of times No solution.Not ready to collect defective items.I want my money back.I feel cheated.If not, I will go to Consumer Forum.Please return my money.i am very upset, please do not cheat your customers like this.You have sent fabricated mobiles and it was not expected out you.
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