Today i. E 24/02/2019 received chicco baby body lotion from amazon. I didn't notice shipping label was torn and package was already opened and closed with white cello tape when i am taking delivey. After noticing immediately called customer care about the same, no proper response. They are saying product is not returnable so we can't help here. How can amazon be so irresponsibility about consumer. I have doubt that which i have received is a duplicate product. Can you please help me to get item replaced or refund?
They are asking me to prove that product is fake / duplicate, how can i prove?
I forwarded same image to amazon, they said i am not able to view where amazon prime tape is torn.
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