Address: | 560048 |
Website: | www.amazon.in |
Hi all,
I had recently purchased from amazon now
Order id:[protected]
The offer said the mrp was 620 and since as of the deal they are giving it to us for 120. So i made the purchase
The item as per description should have been a box of protein bars of 6 with total weight of 499g
When the item got delivered i received
A single piece of protein bar which costs as per mrp on label of 110rs and weighs 67g
Please see all the attached images of all the details of sale and received product and bill.
When i tried to contact amazon customer care, they said it was a catalog issue and they are ready to refund 120rs.
Also customer care people says that they can sell it at more than mrp like they sell goods less than mrp
All i am saying is that i had ordered for the same product last week on 22nd aug but the order was canceled saying that the item was wrongly displayed. So i told customer care to remove it so that no other customers face the same issue.
Now after 1week on 27th i saw the same deal and thought it was genuine as thinking that amazon would have corrected it as per last complaint of mine.
So why did they not cancel order this time and sent a product which is of low mrp than bill and they are saying same thing again after complaining
Do they need 1 week to just correct a item's value or its availability? Or are they trying to fool customers in buying the item by displaying it at low cost and billing it at higher?
All i want is now that i need to get the deal which i had placed on 27th.
Which is protein box of 6bars which has mrp of 620 and as per deal the amount is 120rs
Or i would have to go district consumer court if i dont get justice here
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