Amazon India — redmi mobile of 7999 rupees, please read my complaint details

Website:Amazon.in

Hai sir, am mohamed ubedulla
My order id is[protected]. Redmi mobile of 7999rupees
I am sending this order id because am totally confused
Sir am not getting my refund from 30 days, first of all i want to say abbot the service of amazon,

First i order a mobile on 30 july 2018, and after waiting so many days, she got a mobile, i ordered to my girl friend, she paid money which is cash on delivery, but i ordered from my account
But that mobile is damaged mobile, it is ok, sometime it happens, i requested for refund, then i texted with customer care because am not in india,
Then they said they will replace my order with in 4 days
Then i waited for 6-8 days, then i got a update in my amazon account that mobile was undelivered, due to damage while travelling for delivery,

Then again i texted amazon chat care, then i asked for refund, i requested to don’t send a cheque in the name of shipping address, because it was spelled wrong by me while entering a shipping address, so i requested to transfer my refund directly to my linked account, but amazon send a cheque in the name of aleema tabassum, it was spelled wrong,

Again i texted amazon chat, they said send a cancelled cheque to [protected]@amazon.in, then i sent the same, they said after that they will transfer a refund directly to linked bank
But after waiting so many days again amazon sent a cheque in my name, but my family came to inida, no one is there in india to withdraw that cheque, this i already told several times to amazon before sending a cheque in my name, but i got a email that cheque has been released in my name,
Then again i texted amazon chat, i blocked that cheque, and requested to transfer my refund directly to my bank, they said ok they will send, but am waiting from many days and am texting with amazon chat daily, but daily am getting a different response, that u wil get your refund with in 2 days, with in 24 hours, before 30, before 4, like this

Am so unhappy, because she is asking money from me, she got a bad opinion on me,
Damage mobile
Undelivered 2nd mobile
Wrong cheque
My name cheque
No refundam waiting from so many days,
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