Amazon India — Ref order id:[protected]

Address:

Mumbai City, Maharashtra, 410210

This is in reference to my order id:[protected],
Coolpad mobile, i am not satisfied with the product.

It is not functioning well and responding very slow. Every time ask to
Update apps.

Overall product quality is not upto the mark. I tried to place return
Request today on 19 th may, system is not confirming my return request.

I talked to cc - mr praveen @ 6:30 pm on 19 th may, he is asking me to go
To cool pad service center and get the confirmation from there that phoen
Is not working well.

Why should i go to coolpad? When i have purchased product from amazon.
I have no such time that is why i have selected amazon as merchant.
I purchase lot many thing through amazon frequently, i have faced such
Issue first time. I never expect this from amazon. Cc care person - mr
Praveen was talking about some rules which never display while transiting
For any purchase.

Please look into my request and arrange for return of the product asap.

Please confirm understanding.

Best regards,

—
Atul kumar srivastava *|* navi mumbai *- *410210 *|* maharashtra *| *india
*|*
Tel :+91-[protected]