Amazon India — Refund delay and not taking action against seller

I ordered a laptop from Amazon India on 21st Nov. Amazon India showed me a delivery date of 25th-29th Nov However on 23rd Nov when I tracked the product it showed delivered on some strange address. I have been calling Amazon India from 23rd of Nov until today on daily basis, They haven't provided me any resolution nor any refund

The product was under Amazon A-z Gurantee so they have the responsibility that they should delivered the product on time nor did they delivered my product .They are not providing any refund

I have been complaining Amazon India from 23rd Nov That I think the seller which is Praveen corporation is fraud they didn't do anything and I saw some feedback that was same as mine
Product delivered but on wrong Address

I have attached an Invoice of the seller
Please take strict action on both Amazon India and Praveen Corporation for not providing my refund