[Resolved]  Amazon India — refund for the product purchased

Address:

560016

I had purchased a Sujatha Juicer Mixer grinder from Amazon India (E-Emporium as vendor) on 22nd Oct. Which arrived by 30th Oct. However since it had some issues I had asked for replacement which was not honoured by Amazon. Every time I called their customer care they used to tell me that it had been cancelled or the executive could not reach me on the phone.

It does not even refund the money when their system triggered saying the product did not get dispatched from my side. The order number is Order#[protected]