Amazon India — refund issue pending from last 20 days (order number[protected])

Address:560017
Website:www.amazon.in

I have cancelled my product from 20 days before but i am yet to get my refunds.

Whenever i ask for my refund i got the same reply like, its a seller based product, seller need to initiate the money then only we will refunds you.

Its between amazon and seller, i didn't pay to any seller, i paid to amazon and amazon is liable to pay my money back.
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