Amazon India — Refund kab milega

Address:

Shivaji Nagar, Mothe Bargan Akot Dist Akola 444101

Dear Sir,
Sir hamne amazon se ak product (Mobile ki back Cover) order 23/12/2020 ko kiya tha cash on delivey tha. aur ghar par 28/12/2020 ko aaya tha jab Payment hamne 498/- ka de diya tha. Lekin product pasand nhi aaya to hamne vo product return 29/12/2020 ko kar diya tha. Lekin hamare paise hame refund nhi mile hai.
Amazon ke costmers se bat hui thi to unhone kaha tha ki apke bank acount me refund aa jayenga. aur bank me gaye the to bank ke cleark ne bola ki apke paise nhi aaye. fir se amazon se bat hui to unhone ak refund number diya aur bole ki charge dispute from bhar dijiye. aur amazon ne jo number diya vo no.[protected] ye hai.
Please ap request accept kijiye aur hamare refund hamare bank me transfer kar dijiye. hame apke answer ki pratiksha rahengi. please apke answer hame mail kar dijiyega.
Bank Details -
Bank Name - Indian Bank
Acount No. - [protected]
IFSC Code - IDIB000A057
Branch - Akot