| Address: | 560052 |
| Website: | www.amazon.in |
Amazon has turned to be fraudulent now..
Please dont purchase anything from amazon.in
I had ordered one plus 3t gun metal on sep 21st bearing order no[protected] and paid the money through netbanking account of sbi. But since i mistakenly booked the wrong colour, i cancelled it
Rebooked it by paying again for order no[protected] and order was succesfully delivered.
I got a mail confirming refund for the cancelled order within 3-5 days. As it turned out did not get the refund ut number. After continuos follow up with them, after 10 days i received a mail saying
"refund reference number: igacbeyqg7
Refund amount: rs.25, 099.00
Refund date: september 21, 2017
The reference number is generated only after the refund is confirmed."
After receiving this mail from amazon, i contacted the customer care to reconfirm the refund status. I was assured that the refund was processed from amazon and it is the bank who is holding the money. Further, i was told to contact the bank and file a charge dispute as the refund was not processed by bank.
Since i didnt get the refund even after 25 days, i enquired in the bank based on the reference number provided by amazon.
I was totally suprised and embarassed when the bank told me that this reference number was pertaining to the purchase (Purchase of phone) debit from my account to amazon and there was no refund process initaited.
They advised me to contact amazon and when i did contact the customer care today after long arguement and the facts stated by me regarding the refund status your person admitted that the refund process was not initiated even after 25 long days. I could not believe a reputed company like amazon would totally lie and cheat the customer.
I want my money back immideately, do not give me anymore reasons and lies.
So my dear friends please dont buy anything from amazon.in
Was this information helpful?
Post your Comment