Amazon India — refund not given, neither item given back

Address:Alwar, Rajasthan, 301026

I ordered a book from amazon on 20 november 2019. I received book on 23 november and returned it after 2-3 days. Their agent picked it up but i did not received my refund. When i complained to customer care, they asked for time. After asking many times for 2 months they said that they have not collected book from my side and that book is with me. But i have given book to their agent.

Price of book was 725 rs.
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Amazon India customer support has been notified about the posted complaint.
Jan 30, 2020
Updated by sudhirpratapyadav
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