Amazon India — refund not received for cancelled order

Address:	Pune, Maharashtra, 411012
Website:	Amazon India

Hi,

I have ordered one mobile phone one 12th June and paid full amount of Rs 9998. Phone was supposed to be delivered on next day but it got delayed hence I cancelled my order.
After waiting for few days I spoke with Amazon customer care executive and she told me that it will take one week, so after one week when I didn't received refund I again called Amazon customer care executive then she told me that you will get refund in 48 hours. After two day I didn't get refund then again I called customer care executive then he told me that we require 7 to 10 days more. After that every time when I emailed them they are saying we are working on issue. But I haven't received any refund till now.

Please help me to get refund.

Regards,
Sudhir Gawade