Amazon India — Refund not received -Order no[protected]

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India

Date: Sat, 4 Jun 2022 00:36:58 +0530 From: Richa kumari To: [protected]@amazon.in Subject: Refund not received order no-,[protected] I bought gala wipper on dated 13-may-2022, Order No- *[protected]* I received it on 15-may-22. The delivery person left that order infront of my gate with ring bell, when i open gate it was without stick. when i ask guard to stop him he said he doesn't have any idea what is inside the box, so i received a wipper without stick. After that i put a return for that product, when delivery boy came and ask me to return a wipper with stick, infront of that delivery person i made a call to customer care and he advised me to except change do return and refund will done so he make a retun request for that product, I return it on 21- may-22 but my refund haven't not processed, i call many times to customer care they only assure me for tomorrow. I'm purchasing since last 8 years from Amazon but never ever found such refund issue it's only happening now a days. very bad experience with Amazon service.plz make my refund asap otherwise i will have to complain legally.