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Amazon India — Refund not received (portable air cooler)

Address:amazon india

REFUND PENDING
[protected]
product received damaged twice
delivery guy refused to come at doorstep to pickup
no solution given yet and false statements by amazon helpline
on social media also they are just giving false answer that they will be seeing this issue but last 10 days there is no update.
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Amazon India customer support has been notified about the posted complaint.
Oct 23, 2020
Updated by kamal asif kindly note this was a replacement product for this order[protected]
so the refund is actually pending for this order number[protected]
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return was picked up yesterday the boy showed me the return bill dated 16th oct, but the refund is still pending.
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